Terms and Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) is:

Anne Beffort
3 rue Francois Mathieu
Wasserbillig 6621
Luxembourg

VAT number: LU25048438

info@luxembourgishwithanne.lu

2. Introduction

We appreciate your interest in our website, and we place great importance on the trust of all our visitors and customers. The security of your data and the protection of your privacy are of utmost importance to us. This privacy policy outlines how we handle your data in accordance with applicable data protection laws.

3. Legal Basis for Data Processing

If we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the GDPR serves as the legal basis.

For the processing of personal data necessary for the performance of a contract in which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations required for the execution of pre-contractual measures.

If the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6(1)(c) of the GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the GDPR serves as the legal basis.

If the processing is necessary to protect the legitimate interests of our company or a third party, and the interests, fundamental rights, and freedoms of the data subject do not override the first-mentioned interest, Article 6(1)(f) of the GDPR serves as the legal basis for data processing.

4. Data Deletion and Storage Duration

We delete personal data as soon as the purpose of storage no longer applies. Storage may also occur when mandated by European or national laws or other regulations to which the data controller is subject. Data is also deleted or blocked when the legally required retention period expires, unless continued storage is necessary for the conclusion or performance of a contract.

5. Your Rights

You have the right to receive free information about the data we have stored about you, as well as the right to request correction, restriction of processing, or deletion of this data if applicable. You also have the right to data portability. Finally, you have the right to lodge a complaint with the data protection supervisory authority regarding the processing of your personal data by us.

We would also like to inform you that, in accordance with legal requirements under Article 21 of the GDPR, you have the right to object to the future processing of your personal data at any time. This objection can be directed, in particular, against processing for the purposes of direct marketing.

6. Inquiries

For questions or concerns regarding the processing of your personal data, requests for information, correction, blocking, or deletion of data, as well as the revocation of any consents granted or objections against specific data usage, please contact us using the following email address: info@luxembourgishwithanne.lu

7. Log Data

The automatic collection and storage of log data by the internet service provider (ISP) occur because the processing of this data is technically necessary to display our website and ensure its stability and security. Log data includes the following information:

  • Date and time of each request
  • Internet address (URL) that was requested
  • URL visited immediately prior
  • Browser used and language
  • Operating system and its interface
  • IP address and hostname of the visitor
  • Access status / HTTP status code
  • Amount of data transmitted

The transmission of this data to us occurs automatically and cannot be attributed to your person with reasonable effort. The legal basis for processing this data is our legitimate interest under Art. 6(1)(f) GDPR because these data processing activities are necessary for the operation and display of the website. Data is deleted once it is no longer necessary for achieving the purpose of its collection. In the case of data collection for providing the website, this occurs when the respective session is terminated. Data collection for providing the website and storing data in log files is essential for operating the website, and users cannot object to this.

8. Cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are deposited and stored on your device through the internet browser you use. These cookies process certain information about you, such as your browser or location data, or your IP address.

This processing makes our website more user-friendly, effective, and secure, as it enables the display of our website in different languages.

The legal basis for this processing is Art. 6(1)(b) GDPR if these cookies process data for the initiation or performance of a contract. If the processing does not serve the initiation or performance of a contract, our legitimate interest in improving the functionality of our website is the legal basis (Art. 6(1)(f) GDPR).

Session cookies are deleted when you close your internet browser. Please note that certain cookies are already set as soon as you enter our website. You can configure your browser to notify you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for specific cases, especially third-party cookies or in general. Rejecting cookies may limit the functionality of our website.

9. Third-Party Cookies

Our website may also use cookies from partner companies with which we cooperate for advertising, analysis, or the functionality of our website. Please refer to the following information for details, particularly regarding the purposes and legal bases for processing such third-party cookies.

10. SSL Encryption

For security reasons, our website uses SSL encryption (Secure Sockets Layer). This protects transmitted data and prevents it from being read by third parties. You can recognize successful encryption by the protocol designation in the browser’s status bar changing from “http://” to “https://” and the presence of a closed padlock symbol.

11. Hotjar

We use Hotjar on this website to analyze user behavior and improve the website’s offerings. The service is provided by Hotjar Ltd., Level 2, St Julians Business Centre, 3 Elia Zammit Street, St Julians STJ 3155, Malta. Hotjar uses cookies and other technologies to collect information about user behavior and their devices (in particular, the IP address of the device, screen size, device type and browser, location – country only, and preferred language). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor us to identify individual users or combined with other data about individual users. More information can be found in Hotjar’s privacy policy at: https://www.hotjar.com/legal/policies/privacy. The legal basis for this processing is our legitimate interest pursuant to Art. 6(1)(f) GDPR in providing optimized offers based on analysis.

12. Contact

When contacting us (e.g., via contact form, email, telephone, or social media), user details are processed for processing the contact request and its handling in accordance with Art. 6(1)(b) GDPR. User details may be stored in a Customer Relationship Management (CRM) system or a comparable inquiry organization.

We delete inquiries when they are no longer necessary. We review the necessity every two years, and statutory archiving obligations also apply.

13. Social Media Links

We have integrated buttons to social networks Facebook, Instagram, LinkedIn, and TikTok on our website. These serve to enable you to share our content on these platforms or follow us. These are external links that refer to the respective servers of the social networks.

When you click on these buttons, a direct connection is established between your browser and the servers of the social networks. The social networks receive information that you have visited our website with your IP address. If you are logged into one of the social networks during this time, the respective network can directly associate your visit to our website with your account.

We would like to point out that we, as the provider of the website, have no knowledge of the content of the transmitted data or its use by the social networks. Further information on data collection, processing, and use of your data by the social networks can be found in the data protection declarations of the respective networks:

The use of social media buttons is based on Art. 6(1)(f) GDPR. We have a legitimate interest in distributing our content on these platforms. The buttons make it easier for users to share our content on social networks or follow us, thereby increasing our reach.

14. Payments and Members Area via Teachable

To facilitate payments and grant access to the members’ area, we have chosen to partner with Teachable, a trusted platform designed to provide you with seamless access to our content and services. This collaboration is intended to enhance your overall experience and ensure the secure handling of your data. Teachable serves as our trusted partner in delivering these essential functionalities.

Teachable, Inc.
71 W 23rd St., 8th Floor
New York, NY 10010
United States

Your payment data, such as credit card details or other payment information, is handled securely by Teachable to facilitate your transactions with us. We take your privacy seriously and have selected Teachable as a partner due to its commitment to adhering to the highest data protection standards.

15. Newsletter via MailChimp

If you choose to subscribe to our newsletter, we rely on MailChimp, a service provided by The Rocket Science Group LLC d/b/a MailChimp, with its registered address at:

The Rocket Science Group LLC d/b/a MailChimp
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308
United States

To receive our newsletter, you will need to provide us with a valid email address, confirming your consent for us to process your personal data, in accordance with Art. 6(1)(a) of the GDPR. The consent declaration can be found on the newsletter registration form. 

Prior to sending our newsletter, we employ a double opt-in verification process. This means that you will receive a confirmation and authorization email from us, requesting you to explicitly confirm your desire to subscribe to our newsletter. This verification step is essential to prevent unauthorized email addresses from being used. If we do not receive your confirmation within a certain timeframe, typically 7 days, your personal data will be automatically deleted.

During the registration process, we will not only collect and store your email address but also record the following information:

  • The time of registration
  • The time of confirmation
  • Your IP address
  • The consent text

We use your email address exclusively for the purpose of delivering our newsletter, unless you have expressly consented to alternative uses.

You have the right to unsubscribe from our newsletter and withdraw your consent at any time. Unsubscribing is a simple process and can be done using the designated link in our newsletters.

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